• Remote and onsite assistance / problem diagnosis

  • Training courses and group classes

  • Introduction to OES (theory, calibration, type standardization, drift correction, setting-up sample selection, analyzer operation)

  • Calibration assistance (curve extension, accuracy improvement, multiple analyzers agreement)

  • Evaluation of instrument setup (curve segmentation, line selection, interferences, drift correction, analytical conditions)

  • Software training OXSAS and WinOE including basic and advanced configuration (result transmission setup and automation, result retrieval, user accounts)